Find Your Perfect Color Season

1. Who controls your personal data

For this service, the data controller is the legal operator of MyColorSeason (“MyColorSeason”, “we”, “us”). Before publication, the operator must insert its full registered legal name, company or VAT number, registered postal address and country in the site imprint and checkout. Privacy questions and GDPR requests may be sent to privacy@mycolorseason.com. General support requests may be sent to support@mycolorseason.com.

This notice applies to the MyColorSeason website, color quiz, photo/camera color-analysis tools, account area, reports, checkout and related support communications. It does not replace the privacy notices of independent third-party services linked from the site.

2. Data we process, purposes and legal bases

We do not intentionally request special-category data such as health, ethnicity, religion or sexual orientation. Please do not provide such information in free-text support or feedback fields. Color-analysis results are style recommendations and are not used to infer ethnicity, health, identity or other sensitive traits.

3. Photos, camera access and color-test results

• Local processing: the current color picker is designed to read the image or live camera frame in your browser. The image is not uploaded to our server by that feature. Only color values and the resulting recommendation may be held in page memory or local browser storage.
• Camera permission: camera access begins only after you choose the feature and grant permission through your browser or device. You can revoke permission in browser or operating-system settings. We do not activate the camera in the background.
• Photo retention: the current feature does not retain the source photo after the page session ends. If a future feature offers cloud backup, social sharing or human review, we will ask separately and explain upload destination, recipients and retention before transfer.
• Results: quiz answers and calculated season results may be saved to your account or browser so you can reopen a report. You may export or delete eligible stored results through Privacy setting or an account request.
• Automated analysis: the service uses rule-based or algorithmic processing to suggest a color season. It does not make legal or similarly significant decisions about you. The result may be inaccurate and can be retaken or disregarded.

4. Cookies, local storage, analytics and advertising

Strictly necessary storage supports login, security, language, payment continuity and remembering your privacy choice. It is used without optional consent only where permitted because the requested service cannot function reliably without it.

Analytics, advertising measurement and personalized-advertising technologies remain optional where consent is legally required. Before consent, we do not intentionally permit those technologies to read or write non-essential identifiers. You may accept, reject or later withdraw each optional category in Privacy setting. Withdrawal does not affect processing that was lawful before withdrawal.

If Google Analytics, Google Ads, AdSense or another Google advertising product is enabled, data such as cookie identifiers, device information, approximate location derived from IP, page interactions and campaign parameters may be shared with Google for the purposes you approved. Personalized advertising requires a separate affirmative choice. Known minors are not eligible for profiling-based ads, and we do not use special-category data for ad targeting.

Where Google publisher advertising is served to users in the EEA, UK or Switzerland, the site operator must use the required Google-certified consent management platform and transmit appropriate consent signals before eligible personalized advertising is requested. A current list of enabled vendors, purposes, cookie names and lifetimes must be shown in the live consent interface before advertising is launched.

You can also delete cookies through your browser. Doing so may sign you out or reset site preferences. Browser “Do Not Track” signals are not consistently standardized; where legally required and technically supported, we honor recognized opt-out signals.

5. Recipients, processors and international transfers

We disclose personal data only as needed to operate the service, comply with law, protect users or complete a transaction. Recipient categories may include hosting and security providers, authentication providers, email and support tools, analytics or advertising vendors you have consented to, professional advisers, tax authorities, and the payment provider identified at checkout. Payment card numbers should be collected directly by the authorized payment provider and not stored by MyColorSeason.

We do not sell personal data in the ordinary meaning of selling it for money. Some privacy laws may define targeted advertising or certain data sharing as a “sale” or “sharing”; where applicable, you may opt out through Privacy setting.

If personal data is transferred outside the EEA to a country without an adequacy decision, we will use an approved transfer mechanism such as the European Commission’s Standard Contractual Clauses, together with supplementary safeguards where required. You may request information about the applicable safeguard.

6. How long we keep information

• Source photos/camera frames: not retained by the current local-processing feature.
• Browser-only quiz and preference data: until you clear site storage, use Privacy setting, or the browser removes it.
• Account and saved reports: while the account is active and for a limited backup/deletion period after closure, unless law requires longer retention.
• Payments and invoices: for the statutory accounting, tax, chargeback and fraud-prevention period applicable to the operator.
• Consent records and legal claims: for as long as needed to demonstrate compliance or establish, exercise or defend legal claims.
• Support records: normally up to 24 months after the case closes, unless a dispute or legal obligation requires longer.

Before launch, the operator must publish exact retention periods or the criteria used to determine them and configure all service providers to follow those limits.

7. Your privacy rights

Subject to applicable law, you may request access, correction, deletion, restriction, portability, or objection; withdraw consent; and object at any time to direct marketing. You may also ask for information about safeguards for international transfers and lodge a complaint with your local data protection authority. In the EU, a list of supervisory authorities is available through the European Data Protection Board.

Send a request to privacy@mycolorseason.com. We may ask for proportionate information to verify identity and protect the account. We aim to respond within one month under the GDPR, subject to lawful extensions for complex or multiple requests. Exercising a right is normally free, although manifestly unfounded or excessive requests may be handled as permitted by law.

Deleting local browser information does not automatically delete server-side account or transaction records. Use the account deletion control or contact us for a complete account request. Certain records may be retained where legally required or necessary to resolve disputes and prevent abuse.

8. Security, children, policy changes and contact

We use proportionate technical and organizational measures such as transport encryption, access controls, data minimization, vendor review and incident procedures. No online service can guarantee absolute security. If a personal-data breach creates a legal notification obligation, we will notify the competent authority and affected individuals as required.

The service is not directed to children under 16 in the EEA, or a lower age permitted by local law. A child should not create an account or purchase a report without valid parental authorization. We do not knowingly profile minors for personalized advertising. Contact us if you believe a child provided data improperly.

We may update this notice to reflect service or legal changes. Material changes will be highlighted before they take effect where required. The “Last updated” date identifies the current version. Questions, complaints or data requests may be sent to privacy@mycolorseason.com.

1. Operator, acceptance and scope

These Terms form an agreement between you and the legal operator of MyColorSeason. Before publication, the operator must insert its full registered name, postal address, company/VAT registration details, customer-service email and applicable country in the imprint and checkout. By creating an account, starting a paid order or otherwise using the service, you agree to these Terms. If you do not agree, do not use the service.

The service includes the visual quiz, optional local photo/camera color sampling, generated color-season results, palettes, style guidance, account features, downloadable reports and any paid plan or subscription expressly shown at checkout.

2. Eligibility, account creation and account closure

• You must have legal capacity to enter this agreement. If you are under the age of majority, a parent or guardian must authorize use and any purchase. The service is not directed to children under 16 in the EEA.
• Provide accurate information and keep sign-in credentials secure. Do not share, sell or transfer an account. Notify support@mycolorseason.com promptly if you suspect unauthorized access.
• You may sign out on this device at any time. You may request account deletion from the Account or Privacy setting area, or by contacting privacy support. Deletion removes or de-identifies eligible account data after a limited operational period, but does not require deletion of invoices, fraud-prevention records or legal claims that must be retained.
• We may suspend or close an account where reasonably necessary for security, payment fraud, material breach, unlawful activity or risk to other users. Where required, we will explain the reason and available review route.

3. Color analysis, photos, camera and results

Color-season results are automated educational and aesthetic recommendations based on the answers and colors supplied. They are subjective, may vary with lighting, device display, camera processing, makeup, hair dye and image quality, and are not guaranteed to match a human consultant. The service does not provide medical, dermatological, psychological, biometric-identification, employment, credit or other regulated professional advice.

Photo upload and camera use are optional. The current feature is designed to process image pixels locally in the browser. You grant permission only for the temporary technical processing needed to provide the feature. You represent that you have the right to use any image you select and that it does not unlawfully depict or expose another person. Do not upload intimate, illegal, confidential or third-party images without permission.

You may keep, print and use your personal report for private, non-commercial purposes. Results should be evaluated with your own judgment. We are not responsible for purchasing, styling or other decisions made solely from a recommendation, except where liability cannot lawfully be excluded.

4. Acceptable use, user submissions and prohibited conduct

You may not misuse the service, interfere with security or availability, scrape or reverse engineer protected parts except where law expressly permits, bypass access or payment controls, upload malware, impersonate another person, infringe privacy or intellectual-property rights, use the service for unlawful discrimination or biometric identification, or submit illegal, hateful, abusive or sexually exploitative content.

Feedback and support submissions remain yours. You grant us a limited, non-exclusive right to process them only to provide support, improve the service, investigate abuse and comply with law. Do not submit material you lack permission to share. We do not claim ownership of your source photo or private quiz answers.

5. Prices, payment, subscriptions, cancellation and refunds

• Clear checkout: before you pay, checkout must display the product or plan, total price, currency, applicable taxes, billing frequency, trial terms, renewal date, minimum duration and accepted payment method. The final button will clearly state that the order creates a payment obligation.
• One-time reports: a one-time purchase is charged once and does not renew. Access duration and download limits, if any, are shown before purchase.
• Subscriptions: if a subscription is offered, it renews for the period shown at checkout until cancelled. You can cancel from Account/Billing or by contacting support. Cancellation stops future renewal and normally takes effect at the end of the paid period; it does not delete your account.
• Price changes: subscription price changes require advance notice and take effect no earlier than the next renewal as permitted by law. If you do not agree, cancel before renewal.
• Payment provider: payment details are collected by the authorized provider identified at checkout. We receive transaction status and limited billing information, not the full card number. You authorize the disclosed charge and are responsible for accurate billing information.
• EU withdrawal: EU/EEA consumers generally have 14 days to withdraw from a distance contract. For digital content or a service supplied immediately, you may be asked to expressly request immediate performance and acknowledge that the withdrawal right may be lost once full performance or access begins, to the extent allowed by law. This does not limit mandatory remedies for defective or misdescribed digital content.
• Refunds: statutory refund rights always apply. Additional refunds, credits or trial terms are governed by the offer shown at purchase. Approved refunds are returned to the original payment method, subject to payment-provider timing.
• Failed payment: we may retry a disclosed recurring charge, ask you to update payment details, or suspend paid access after reasonable notice. We will not use misleading cancellation flows or pre-ticked paid extras.

Purchase and cancellation questions may be sent to billing@mycolorseason.com. Before launch, the operator must align this section with the actual checkout, payment provider, refund policy and products offered.

6. Intellectual property and permitted use

The MyColorSeason name, interface, software, scoring logic, report layouts, written guidance, original graphics and compilations are owned by or licensed to the operator and protected by applicable intellectual-property laws. These Terms grant a personal, limited, revocable, non-transferable and non-exclusive right to use the service as intended.

Third-party images, fonts, icons and marks remain the property of their owners and are used under applicable licenses or permissions. You may not resell reports, copy substantial portions of the database, create a competing service from protected content, or remove rights notices.

7. Digital Services Act notices, content restrictions and appeals

The current service does not offer a public feed, marketplace or public hosting area. If hosting, sharing, reviews or other user-publication features are introduced, applicable DSA safeguards will be provided, including an accessible notice-and-action mechanism for allegedly illegal content, confirmation of receipt, a clear statement of reasons for restrictions, and an internal complaint route where required.

Reports of illegal content or misuse may be sent to legal@mycolorseason.com and should identify the content or location, explain why it is alleged to be illegal, provide contact details unless anonymous notice is legally sufficient, and include a good-faith statement of accuracy. We will handle notices diligently, objectively and without requiring a court order where the DSA requires a notice-and-action process.

If we restrict content or an account because it is illegal or violates these Terms, we will provide clear reasons and information about any available internal complaint, certified out-of-court dispute settlement, Digital Services Coordinator complaint or judicial remedy. We do not use dark patterns to impair free and informed choices. Advertising, where offered, must be identifiable as advertising and disclose on whose behalf it is shown; profiling-based advertising is not shown to known minors or based on special-category data.

8. Availability, disclaimers, liability, governing law and changes

We aim to keep the service secure and available but do not promise uninterrupted or error-free operation. We may maintain, update, discontinue or replace features, while honoring mandatory consumer rights and paid access commitments. Back up any report you need to retain.

To the maximum extent permitted by law, the service is provided without warranties beyond those expressly stated, and we are not liable for indirect or unforeseeable losses arising from styling choices or misuse. Nothing excludes or limits liability that cannot legally be excluded, including liability for fraud, willful misconduct, death or personal injury caused by negligence, or mandatory consumer/data-protection rights.

These Terms are governed by the law identified by the operator at checkout, without depriving an EEA/UK consumer of mandatory protections of the consumer’s habitual residence. Consumers may bring claims in any court available under mandatory law and may contact their national consumer or Digital Services Coordinator authority where applicable.

We may update these Terms for legal, security or service changes. Material changes will be communicated in advance where required. Continued use after the effective date constitutes acceptance only to the extent permitted by law. Questions may be sent to legal@mycolorseason.com.